Apply Now

Skills required

Customer Support � Employee Engagement � Excel � MS Outlook � MS Word � Windows � Windows 10 � employee � employee relations �

Job Description

Arthur Lawrence is urgently looking for a Customer Support Technician for an on-site position in Miami, FL. Kindly review the job requirements below. Your immediate application will enable us to place you successfully.

Qualifications:

Experience in IT Enterprise
Skilled in MS Teams, Zoom, and GoTo
Proven Active Directory and Microsoft Endpoint Configuration Manager (MECM)
Experience in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11
High school diploma or equivalent

Responsibilities:

Onboard new hires, manage employee relations (Healthcare Professionals)
Maintain company policies, and improve the workplace environment
Boost employee morale, satisfaction, and retention
Manage referral programs, analyze employee data
Stay updated on industry trends, support employee growth

**TN visa sponsorship is available for successful candidates.

About Us:

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services to Fortune 100 and Big 4 organizations. Our in-depth technical knowledge and broad experience in working with world-class companies enable organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.

We are a UN Women Empowerment Principal Signatory and are certified by National Minority Supplier Development Council.

Recent Associations & Acknowledgments:

Been recognized as a 2023 TOP WORKPLACE by the Houston Chronicle
IAOP Award; Ranked in the top 100 internationally
Ranked among the Inc 5000 twice - as one of the FASTEST GROWING COMPANIES OF AMERICA
Member of HMSDC, NMSDC and NY&NJMSDC

Our Seven Pillars:

We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship. Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.

Travel Required

Yes

About Arthur Lawrence

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enables organizations to leverage our capabilities in developing winning strategies and cost-effective solutions. We are an UN Women Empowerment Principal Signatory and are certified from National Minority Supplier Development Council.