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Lead Administrator, ServiceNow Platform

Job Code: ALDX_023
Saudi Arabia, Riyadh Contract Direct Hire / Permanent Open All Inclusive
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Skills required

ServiceNow Scripting,CMDB,ITSM,ITAM,ITOM

Job Description


Develop and maintain project plans, identifying project scope, timelines, and


resources required


Assign and manage resources, including ServiceNow consultants, to ensure

project milestones are met on time and within budget

Communicate with stakeholders, including clients, vendors, and internal team

members, to provide project status updates and ensure their needs are being

met

Oversees use of strategic solutions and offerings by the business development community. Participates in solution selling activities to ensure that marketing plans align with sales and launch plans

Assists management in researching existing business environment including trends, best practices and company preferred architectural frameworks and alliances to ensure that company services match business trends

Facilitates reduced risks to client and company; participates in solution business plan creation; assists in preparing financial models to ensure that client interests are met and potential business opportunities are established. Assists and supports client activities to eliminate gaps or inconsistencies in the initial solution, architectural design, deliverables, benefits and messaging

Interfaces and participates in business development discussions across cross-functional teams and internal and external executive managements to ensure consistency in solution development and implementation

Identifies business requirements; evaluates concepts such as market timing, compelling event and problem identification to ensure that delivered solutions meet both short and long term company and client business performance expectations

Basic Qualifications

Bachelor's degree or equivalent combination of education and experience

Bachelor's degree in business administration, computer science, information technology or related field preferred

Bachelor's degree in business administration or a related field

Project Management Professional (PMP) certification or equivalent

Experience managing ServiceNow projects, including project planning,

resource management, risk management, and stakeholder management

Excellent communication skills, both written and verbal

Strong analytical and problem-solving skills

Ability to work independently and manage multiple projects simultaneously

Understanding of ITIL and other IT service management frameworks

ServiceNow certification in various areas such as ServiceNow Administration,

IT Service Management, IT Operations Management, or Custom Application

Development is desirable

Other Qualifications

Good communication skills to communicate with customers, support personnel and management

Good skills at managing risks during product launches

Good creative thinking, problem solving, planning, time-management and organization skills to balance and prioritize work

Good human relations skills to select, develop, mentor, discipline and reward employees

Ability to create and maintain formal and informal networks

Ability to lead and work in a team environment

Willingness to travel




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Travel Required

Yes

About Arthur Lawrence

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enables organizations to leverage our capabilities in developing winning strategies and cost-effective solutions. We are an UN Women Empowerment Principal Signatory and are certified from National Minority Supplier Development Council.

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