ServiceNow Scripting,CMDB,ITSM,ITAM,ITOM
Develop and maintain project plans, identifying project scope, timelines, and
resources required
Assign and manage resources, including ServiceNow consultants, to ensure
project milestones are met on time and within budget
Communicate with stakeholders, including clients, vendors, and internal team
members, to provide project status updates and ensure their needs are being
met
Oversees use of strategic solutions and offerings by the business development community. Participates in solution selling activities to ensure that marketing plans align with sales and launch plans
Assists management in researching existing business environment including trends, best practices and company preferred architectural frameworks and alliances to ensure that company services match business trends
Facilitates reduced risks to client and company; participates in solution business plan creation; assists in preparing financial models to ensure that client interests are met and potential business opportunities are established. Assists and supports client activities to eliminate gaps or inconsistencies in the initial solution, architectural design, deliverables, benefits and messaging
Interfaces and participates in business development discussions across cross-functional teams and internal and external executive managements to ensure consistency in solution development and implementation
Identifies business requirements; evaluates concepts such as market timing, compelling event and problem identification to ensure that delivered solutions meet both short and long term company and client business performance expectations
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in business administration, computer science, information technology or related field preferred
Bachelor's degree in business administration or a related field
Project Management Professional (PMP) certification or equivalent
Experience managing ServiceNow projects, including project planning,
resource management, risk management, and stakeholder management
Excellent communication skills, both written and verbal
Strong analytical and problem-solving skills
Ability to work independently and manage multiple projects simultaneously
Understanding of ITIL and other IT service management frameworks
ServiceNow certification in various areas such as ServiceNow Administration,
IT Service Management, IT Operations Management, or Custom Application
Development is desirable
Good communication skills to communicate with customers, support personnel and management
Good skills at managing risks during product launches
Good creative thinking, problem solving, planning, time-management and organization skills to balance and prioritize work
Good human relations skills to select, develop, mentor, discipline and reward employees
Ability to create and maintain formal and informal networks
Ability to lead and work in a team environment
Willingness to travel
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Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enables organizations to leverage our capabilities in developing winning strategies and cost-effective solutions. We are an UN Women Empowerment Principal Signatory and are certified from National Minority Supplier Development Council.
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