Service Desk Agents
Job Code: WMD_14713_01
Skills required
ITIL Service Management, service desk, call triage, incident creation, cloud-based telephony system, ServiceNow
Job Description
Arthur Lawrence is urgently looking for Service Desk Agents for one of our clients. It's a Remote based project. Kindly review the job requirements below. Your immediate application will enable us to place you successfully.
Must Have:
- 2-4 years of experience as a Service Desk Agent
- Worked on ITIL Service Management and service desk
- Experienced in call triage and incident creation
Nice to Have:
-
Experienced in cloud-based telephony system and ServiceNow
Contact Information
- Talent Advocate: Adam
**TN visa sponsorship available for successful candidates.
Travel Required
No
About Arthur Lawrence
Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enables organizations to leverage our capabilities in developing winning strategies and cost-effective solutions. We are an UN Women Empowerment Principal Signatory and are certified from National Minority Supplier Development Council.
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