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Service Desk Agents

Job Code: WMD_14713_01
, Remote Job 4+ Months Contract - W2 Open Plus Expense
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Skills required

ITIL Service Management, service desk, call triage, incident creation, cloud-based telephony system, ServiceNow

Job Description

Arthur Lawrence is urgently looking for Service Desk Agents for one of our clients. It's a Remote based project. Kindly review the job requirements below. Your immediate application will enable us to place you successfully.


Must Have:


  • 2-4 years of experience as a Service Desk Agent
  • Worked on ITIL Service Management and service desk
  • Experienced in call triage and incident creation



Nice to Have:

  • Experienced in cloud-based telephony system and ServiceNow


Contact Information

  • Talent Advocate: Adam


**TN visa sponsorship available for successful candidates.

Travel Required


About Arthur Lawrence

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services. Our in-depth technical knowledge and broad experience of working with world-class companies enables organizations to leverage our capabilities in developing winning strategies and cost-effective solutions. We are an UN Women Empowerment Principal Signatory and are certified from National Minority Supplier Development Council.

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